Shipping & Returns

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Shipping

We typically ship all products via UPS, with shipping charges automatically calculated based on the information provided by UPS.com. Should you feel that the shipping charges are higher than expected, please contact us, and we will gladly double-check the rate for you. For smaller orders, such as a few packs of numbers, we recommend reaching out to us directly so we can explore alternative shipping options, including using USPS.

Returns

While we hope you are completely satisfied with your purchase, we understand that sometimes returns may be necessary. If you need to return an item, it could be due to one of the following reasons:

  • a.) You did not find the product suitable (though we strive to ensure customer satisfaction)
  • b.) We made an error in fulfilling your order (uncommon, but possible)
  • c.) You ordered the incorrect item from our website (a common mistake)

1. Incorrect Item Ordered
If you ordered the wrong item, we will provide a call tag for the return. Please note that you will be responsible for the UPS return shipping charges. Upon receipt of the returned item, we will promptly ship the correct item to you, with you covering the UPS shipping charges.

2. Incorrect Item Shipped
If we made an error in fulfilling your order, we will arrange a call tag for the return of the incorrect item. We will cover the UPS return shipping charges and will send the correct item at no additional cost to you.

3. Product Dissatisfaction (within 30 days)
If you are not satisfied with the product, and it is within 30 days of purchase, we will arrange a call tag for the return. However, you will be responsible for the UPS return shipping charges. A 20% restocking fee will apply, and please note that original shipping charges are non-refundable.

We aim to handle all returns with common sense and fairness. Each case is unique, and we will work with you to resolve the issue to the best of our ability.

New Look, Same Quality Products and Service

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Sign Specifications and Customization Options

Our mailbox signs are made to last and are designed for maximum visibility. The standard size for mailbox signs is 6″ x 18″, and the sign blanks are constructed from .063 gauge aluminum, making them durable, rust-resistant, and sturdy enough to withstand the elements without easily bending. Both the background and numbers are made from high-quality reflective vinyl (not paint), ensuring long-lasting visibility even in low-light conditions.

Mailbox Sign Features
  • Size: 6″ x 18″
  • Material: .063 gauge aluminum (rust-resistant and durable)
  • Reflective vinyl for both background and numbers
  • Color Options: Available in all standard traffic colors including red, brown, green, blue, yellow, orange, and white
  • Number Size: Choose from 3″ or 4″ numbers (3″ is most commonly used)
  • Orientation: Numbers can be applied vertically or horizontally, with both sides of the sign typically featuring numbers for increased visibility.

The standard size for house signs is 5″ x 14″. These signs are single-sided, meaning the background and numbers will be applied only to one side of the sign. The material and customization options for house signs are the same as our mailbox signs, and they are ideal for homes located less than 50 feet from the roadway.

We offer a variety of color combinations to suit your needs:

  • White numbers on green, blue, red, or brown background
  • Green, blue, red, or brown numbers on white or yellow background
  • Yellow numbers on green, blue, red, or brown background

Whether you’re looking for a mailbox sign or a house sign, we ensure that every sign is built for visibility and durability, providing clear identification for homes and properties.